Cancellation Policy

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At Trainer Jen's Fitness, we are committed to providing exceptional service and maintaining a consistent schedule for all our clients. To ensure the smooth operation of our services, we have implemented the following cancellation policy:

1. Advance Notice: We kindly request a minimum of 12 hours' notice for any session cancellation.

2. Late Cancellation: If you cancel or reschedule a session, the session will be considered forfeited.

3. No-Shows: Failure to attend a scheduled session without prior notice will result in the session being forfeited.

4. No Pro-Rating: We do not pro-rate sessions for missed or canceled appointments. Each session fee is non-refundable and non-transferable.

5. No Carry-Overs: Sessions cannot be carried over to a future date or transferred to another client.

We understand that unforeseen circumstances may arise, and exceptions may be considered on a case-by-case basis for emergencies and extenuating circumstances. Please contact us as soon as possible if you encounter such situations.

Thank you for your understanding and cooperation in adhering to our cancellation policy. This policy helps us maintain a fair and effective scheduling system for all our valued clients.

By booking a session with Trainer Jen's Fitness, you agree to adhere to and accept the terms of this cancellation policy.